Timeless Sophistication Redefined Effortless Elegance Stand Collar Flannel Shirt

Welcome to Plaid & Proud. We are dedicated to ensuring a smooth shipping process to deliver your flannel shirts promptly and in perfect condition. Here's what you need to know about our Shipping Policy:

Order Processing Time:

We aim to process and dispatch your orders within 1-2 business days (excluding weekends and holidays) from the time of purchase. Our dedicated fulfillment team meticulously prepares each item for secure packaging and shipment.

Shipping Options:

• Standard Shipping: Our standard shipping method typically delivers orders within 4-6 business days. This service is provided at no additional cost to our customers.
• Expedited Shipping: For customers requiring faster delivery, we offer expedited shipping options with delivery times ranging from 2-4 business days, available for a fee of $6.99 USD.

Order Tracking:

Upon processing and shipping your order, you will receive a confirmation email containing tracking information. This enables you to monitor the status of your shipment and estimate its arrival time accurately.

Peak Season Considerations:

During peak seasons such as holidays or promotional events, slight delays in shipping times may occur due to high demand. We appreciate your patience during these periods, and rest assured, we are committed to ensuring timely deliveries.

Shipping Restrictions:

While we strive to serve all customers, please note that delivery to certain locations may not be feasible. Currently, we do not support shipping to multiple addresses within a single order.

Tax Policy:

At Plaid & Proud, we prioritize transparency. Therefore, the price displayed at checkout is the final amount you will pay, with no additional taxes or hidden fees.

Customer Support:

Your satisfaction is our utmost priority. If you encounter any issues or delays with your shipment, our friendly customer support team is ready to assist you. Please contact us at support@plaid&proud.store, and we will promptly address any concerns or inquiries you may have.

Thank you for choosing Plaid & Proud for your flannel shirt needs. We are committed to delivering reliable, high-quality products and exceptional service throughout your shopping journey.

Welcome to Plaid & Proud, where customer satisfaction is our top priority. We are committed to ensuring a seamless experience with every flannel shirt purchase. If you're not completely satisfied with your order, our Returns and Refunds Policy is designed to address your concerns. Here's how it works:

Initiating a Return: To initiate a return, the flannel shirt must be unused, in its original condition, and with all tags intact. Returns are accepted within 30 days of the purchase date.

Refund Process: Our refund process is straightforward:

• Contact Customer Service: Email us at support@plaid&proud.store to initiate the return process. Please provide the reason for return and your order number.
• Receive Return Instructions: Await instructions on the return shipping address.
• Return Verification: Once we receive and verify your return (typically within 72 hours of receipt), you will receive a confirmation email.
• Refund Issuance: Refunds, if applicable, will be processed within 7 days. Please note that your bank or credit card company may require an additional 3-5 business days to process the refund.

Scenarios and Coverage:

• Customer Dissatisfaction: Return shipping costs are the customer's responsibility. Refunds will be issued for the item cost less the original shipping charge.
• Defective Product: If you receive a defective product, please provide clear pictures of the defect to support@plaid&proud.store. We will arrange a return label, inspect the item, and issue a full refund upon verification.
• Damaged Package: If your package arrives visibly damaged, document the damage with photos and contact us immediately. We will work with the carrier to resolve the issue, offering a replacement or refund accordingly.
• Incorrect Product or Size: Contact us at support@plaid&proud.store if you receive an incorrect product or size. We will provide a return label, and upon receiving the item, dispatch the correct product or issue a refund.
• Non-Arrival of Product: If your product is past the expected delivery date without notification, contact us immediately. We will investigate and refund your entire amount if necessary.

Cancellation Policy: If you wish to cancel your order after confirmation, contact support@plaid&proud.store promptly. There are no charges for cancellation.

For any inquiries or concerns regarding returns and refunds, our dedicated customer service team is available at support@plaid&proud.store.

Thank you for choosing Plaid & Proud for your flannel shirt needs. Your satisfaction is paramount, and we are dedicated to providing exceptional service!